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Five IT Outsourcing Trends in 2023

2022 has been a year of significant change, challenges, and continuous development for businesses, with the pandemic and the Russian invasion of Ukraine being just a few of the obstacles faced.

Despite this, businesses continue to innovate and look for new approaches to accelerate their digital transformation journey, and one such approach is IT outsourcing. The IT outsourcing industry has seen unexpected global shifts this year, so what will 2023 bring for businesses regarding IT outsourcing? Here are the top five IT outsourcing trends and predictions for 2023:

More effort for data protection

The pressure from the government regarding proper data protection is growing yearly. Despite all efforts of states to simplify compliance procedures for businesses, this issue remains an obstacle to the digital transformation journey. Fortunately, IT outsourcing service providers have become allies for businesses striving to build highly-secured ecosystems.

IT outsourcing is gaining momentum

The race for leadership has left companies feeling a lack of resources and talents to cope with a continuously growing workflow. As a result, businesses are increasingly turning to third-party support to avoid employee burnout and backlog. According to the recent Commit report, outsourcing for software development at startups is expected to increase by a shocking 70% between 2022 and 2023. Meanwhile, mid-sized businesses and enterprises require software development support to boost ROI and supercharge customer experience on a tight schedule. Business leaders believe remote teams help boost productivity and speed up time-to-market due to their versatile expertise and well-designed management processes.

IT outsourcing in Eastern Europe: new reality

The Russian-Ukrainian war changed conditions in the Eastern European IT outsourcing market, leading to two crucial shifts affecting its development and operation in 2023. Most consumers who cooperated with Russian and Belorussian software development providers have started looking for new reliable partners in other countries, like Ukraine, Poland, Bulgaria, etc. On the other hand, businesses working with Ukrainian vendors were surprised that force-majeure conditions are just a section in a contract for local developers, and in most companies, the war didn’t affect overall productivity. Consequently, in 2023, a high credit might strengthen the IT outsourcing industry in Ukraine.

Dynamic cooperation strategies are demanded

The war showed that a stable long-time partnership doesn’t provide confidence in future fruitful business relations. Companies are still striving for permanent software development support. But in 2023, customers want to move forward empowered by flexible cooperation strategies to save investment and avoid downtime.

Businesses expect even more values

Providers are approaching customers with additional services and values. In recent years, vendors have helped customers design solutions, promote them, integrate them with the existing ecosystem components, guide business leaders on the following milestones of digital transformation, and more. As such, businesses expect even more value in 2023.


The IT outsourcing industry is rapidly evolving, and businesses must keep up with the latest trends to stay ahead of the competition. To integrate these trends into your business strategy, it is crucial to consult with experienced professionals who can guide you in the right direction. At DevPals, our team of experts is ready to provide you with the best consultancy services tailored to your specific needs. Contact us today to learn more and take your business to new heights.